Jim Harwood CTS-D, CTS-I , kevin Bowman CTS-D, CTS-I, Justin paveley CTS-D, CTS-I

 Jim Harwood CTS-D, CTS-I , kevin Bowman CTS-D, CTS-I, Justin paveley CTS-D, CTS-I


Focus 21 Visual Communications Ltd has become the first UK company to have three dual-certified professionals under the InfoComm Certified Technology Specialist™ (CTS®) programme. Following weeks of intense studying during the festive period, CTS-D qualified Managing Director Jim Harwood and Technical Design Manager Kevin Bowman join Projects Director Justin Paveley in achieving InfoComm’s highest honour, the addition of the CTS-I accreditation.

This furthers Focus 21’s longstanding commitment to professional growth in the audio visual industry, ensuring a continual education for the whole team that develops in line with new technologies and practices to guarantee the best service to customers.

Focus 21 has been a Diamond Certified AV Solutions Provider with InfoComm since 2005 and last year became the UK’s first AV Provider of Excellence (APEx); an InfoComm recognition of professionalism and commitment to ongoing training, customer service and dedication to upholding the highest of standards in the AV industry.

Jim Harwood CTS-D, CTS-I, Managing Director of Focus 21 explains: 

“These two achievements mean that 50% of our shareholders are dual certified professionals, similarly so are 50% of our board of directors and 30% of the management team. To say there was pressure going into these exams is an understatement but I’m extremely proud of Justin, Kevin and myself for passing, we’re now passing the baton to the rest of the team to follow suit!”

“The status of CTS as the only AV industry certification accredited to ISO/IEC 17024 makes our program uniquely useful to European companies wanting to prove their experience and commitment to quality to their customers,” says Pamela Taggart, Senior Director of Development Europe, InfoComm International. “We’re delighted that Focus 21 has achieved this latest ‘triple milestone’ and look forward to celebrating with them at ISE 2016 in Amsterdam.”

The InfoComm CTS® certification and exams are constantly changing to reflect significant evolution in the AV industry. To pass the exams it is required that a person demonstrates the ability to follow specifications, schematics codes and safety protocols. This is to prove that they can administer installation process logistics, successfully troubleshoot problem-solving systems and maintain important tools and equipment, to deliver projects on time and on budget.