Incorporated in 1998 Focus 21 Visual Communications is an engineering company specialising in the integration and servicing of audiovisual and videoconferencing systems. We are a customer orientated organisation dedicated to providing an excellent service.
Our highly disciplined and motivated team ensure our systems are designed and installed with products and solutions tailored to meet your specific requirements. Coupled with our hire and events and maintenance services we provide and maintain solutions allowing you to effortlessly project professionalism and confidence in all of your presentation and communication environments.
People are crucial to our success and we actively invest in employees' development with structured trainingincluding the Infocomm Certified Technology Specialist (CTS) programme and we also manage a successful in-house apprenticeship scheme.
We are active members of InfoComm, the global organisation who set standards and provide training for our industry. We are also members of the Confederation of Aerial Industries (CAI), who accredit installers of TV distribution systems. We are also accredited with SAFEcontractors independent health and safety certification and are members of Building Confidence who regularly carry out an on site audit of all of our processes and procedures.
We believe by investing in our infrastructure and people and continually reviewing our strategies we will improve the services we offer to our clients and provide a superior installation and maintenance service.
At Focus 21 Visual Communications we believe it is important to keep abreast of this fast moving industry and to work within or exceed recognised parameters set by our industry.
To this end we are active members of the following voluntary organisations who certify, set guidelines and keep their members up to date with relevant issues such as health and safety and improved technology.
Recently Focus 21 Visual Communications earned the distinction of being the first U.K.-based company to hold the AV Provider of Excellence status, a recognition program to show high quality service to customers.
Focus 21 Visual Communications have qualified as an InfoComm International AV Provider of Excellence, or APEx. The InfoComm APEx program is a marketing recognition program for integration companies and AV design consulting firms dedicated to upholding industry excellence by providing quality service to customers.
The InfoComm APEx program recognizes companies based on the number of employees holding key industry certifications, including InfoComm’s CTS credential, completion of continuing education classes, and positive customer survey responses. APEx providers must also prove that they meet or exceed the requirements within 2 ANSI/INFOCOMM standards, the Standard Guide for Audiovisual Systems Design and Coordination Processes and the AV System Performance Verification Standard, to foster better communication between the AV provider and the client.
“The APEx designation gives AV companies a mark of distinction in the marketplace,” said David Labuskes, CTS, RCDD, InfoComm International’s Executive Director and Chief Executive Officer. “Customers of APEx companies can be confident of the AV provider’s professionalism and commitment to ongoing training, customer service and dedication to excellence.”
For more information on the APEx Program, visit infocomm.org/APEx.
Running communications over IP is increasingly becoming a matter of importance for many of our customers. In response to these demands Focus 21 have developed our services and are at the forefront of this audiovisual revolution.
AudioVisual over IP (AVoIP) allows IP enabled audiovisual equipment to be connected over an IT infrastructure allowing central control and remote monitoring.
This will give you real time data for your IP controlled systems and can help diagnose and correct outages before the end user becomes aware of any issues.
This includes presentation systems, videoconferencing, distributed TV and control systems. Amongst the benefits of this is better functionality with a lower cost of operation and maintenance